Standard — WhatsApp + SMS + Web Chat + 1 calendar integration
$1,500
setup
+ $997/mo
Request engagement
SERVICE BUSINESSES
Customer service that never sleeps — bilingual, on every channel, brand-perfect
Most U.S. service businesses lose 30-50% of inbound demand because they can't respond in <5 minutes — especially in Spanish, especially after hours. We deploy a custom-trained AI agent that handles WhatsApp, SMS, Web Chat, and voice calls in EN/ES, books appointments in your calendar, and escalates to humans only when truly needed.
14-day standard build
·
EN/ES bilingual native
·
Fixed-fee engagement
·
Texas-based
The Problem
78% of customers buy from the first business that responds. After 5 PM, on weekends, in Spanish — your competitors win those leads. Hiring bilingual receptionists costs $35-50K/year per shift, and they can't cover all hours.
How it works
Five steps from kickoff to live in production
- 01We train the agent on your services, pricing, FAQs, and tone of voice
- 02Agent goes live across WhatsApp Business, SMS (Twilio), website chat, and voice (optional)
- 03Auto-detects language EN/ES per conversation; never mixes
- 04Books in your calendar (Cal.com, Calendly, or Google Calendar) with conflict checks
- 05Escalates only when intent is unclear or VIP — you stay focused on closing
"Average response time dropped from 4.2 hours to 1.8 seconds for a TX service business
Investment
Two engagement tiers, fixed-fee, no surprises
Most teams choose this
Voice + multi-location — adds Twilio voice agent + multi-calendar + branded WhatsApp Business profile
$2,500
setup
+ $1797/mo
Request engagement
All engagements include onboarding, documentation, 30-day post-launch tuning, and quarterly architecture review for 12 months. Net-15 invoicing available for established businesses.
Frequently asked
What teams ask before signing
Will it sound like a robot?
No. The agent is trained on your existing customer chats (we anonymize first), uses your tone, and is instructed to never claim to be human — but to feel like a competent human assistant. Most customers cannot distinguish in the first 5 messages.
What if it gives wrong info?
We deploy a confidence threshold. Below it, the agent says 'Let me get someone who can help' and pings your team. Above it, it answers. We tune the threshold weekly.
Can it handle complex pricing or quotes?
Yes for standard ranges and product matrices. For custom quotes (e.g., remodeling estimates), it collects requirements and routes to a human with a structured brief — no information loss.
Does it work with my existing phone number?
Twilio gives us a clone or forward of your number. Your customers see your number; we route through Twilio infrastructure.
Data privacy and residency?
EN-US data residency by default. Encrypted at rest and in transit. GDPR-aware for international engagements.
Want to know if this fits your business?
30-minute strategy call. No pitch deck. We map your ops live, tell you whether this service fits, and what we'd recommend if it doesn't.